Accessing your medical records
We've partnered with HealthMark Group, a trusted medical records provider, to make requesting your child's records faster, more secure, and easier than ever. No paperwork, no phone calls, no waiting on hold.
Request Medical Records
How do I request my medical records?
Once you enter your email, you'll receive an email with HealthMark to log in (no username or password required!). Click on the "submit request" button and follow the prompts from there. You'll receive an email as soon as your records are available for download.
Request your Medical RecordsDo I have to remember another username and password?
Nope! HealthMark's Request Manager uses email verification and secure links to get you your records quickly, efficiently and securely – and without yet another username and password to remember!
How long does it take to process requests?
Most record requests are processed within 8 business hours. So, one or two business days after you submit your request, your records will be delivered electronically – right to your inbox.
What is HealthMark's contact information for support?
Contact number 1-800-659-4035 or email for status at status@Healthmark-group.com
Frequently Asked Questions
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How do I request my child’s medical records?
Visit our Medical Records page and enter your email address to receive a secure login link from HealthMark. Click Submit Request and follow the prompts. You'll receive an email notification when your records are ready to download.
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Do I need a username and password to request records?
No, HealthMark's Request Manager uses email verification and secure links. No username or password required.
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How long does it take to process a records request?
Most requests are processed within 8 business hours. Your records will be delivered electronically to your inbox within one to two business days of submitting your request.
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Can I access my child’s records through MyHealth instead?
Yes, some records are available directly through MyHealth including visit summaries, lab results, and immunization history. For a complete records release use the HealthMark Request Manager.