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Accessing your medical records

We've partnered with HealthMark Group, a trusted medical records provider, to make requesting your child's records faster, more secure, and easier than ever. No paperwork, no phone calls, no waiting on hold.

Request Medical Records
A parent and child looking at a laptop together on the couch

How do I request my medical records?

Once you enter your email, you'll receive an email with HealthMark to log in (no username or password required!). Click on the "submit request" button and follow the prompts from there. You'll receive an email as soon as your records are available for download.

Request your Medical Records

Do I have to remember another username and password?

Nope! HealthMark's Request Manager uses email verification and secure links to get you your records quickly, efficiently and securely – and without yet another username and password to remember!

How long does it take to process requests?

Most record requests are processed within 8 business hours. So, one or two business days after you submit your request, your records will be delivered electronically – right to your inbox.

What is HealthMark's contact information for support?

Contact number 1-800-659-4035 or email for status at status@Healthmark-group.com

Frequently Asked Questions

Any questions?

You can see the status of your request any time. If you have any other questions, feel free to reach out to HealthMark.